Question 1

What information is needed for a freight quote?

Accepted Answer

To provide an accurate quote quickly, share your origin and destination city/ZIP codes, equipment type (53' dry van, flatbed, bulk dump, or LTL), commodity description, total shipment weight, pallet or piece count with dimensions (L × W × H), target pickup date, and any special requirements like tarps or liftgate service.

Question 2

When is Full Truckload (FTL) appropriate versus Less Than Truckload (LTL)?

Accepted Answer

Full Truckload (FTL) is best when you have 10 to 26 pallets, total weight between 15,000 and 45,000 lbs, fragile or uncrated cargo, or a strict delivery window that requires direct dock-to-dock transit. Less Than Truckload (LTL) is designed for 1 to 6 sturdy, palletized shipments (under 10,000 lbs) where sharing trailer space lowers cost.

Question 3

How does LTL pricing work and how do I avoid re-classification fees?

Accepted Answer

LTL carriers price shipments using origin/destination ZIP zones, exact weight, pallet dimensions (density in lbs per cubic foot), and NMFC freight class (ranging from Class 50 for dense materials like stone/steel up to Class 400 for lightweight bulky goods). Measuring and weighing pallets accurately — including the wooden pallet height — prevents unexpected carrier re-weigh and re-class charges.

Question 4

What factors affect truckload and bulk freight pricing?

Accepted Answer

Truckload and bulk rates depend on loaded truck-legal mileage, trailer type, total weight, regional diesel fuel prices, seasonal equipment supply in the origin market, loading/unloading time (detention beyond 2 hours), and accessorial services such as flatbed tarping, layovers, or multi-stop drops.

Question 5

What is the difference between a motor carrier and a freight broker?

Accepted Answer

A motor carrier owns or leases physical trucks, employs CDL drivers, and operates under FMCSA motor carrier authority to physically haul cargo on the highway. A freight broker arranges transportation for shippers by contracting with authorized motor carriers. EBX & WRT provides both direct motor carrier hauling (15 combined power units) and partner carrier coordination.

Question 6

What are the verified USDOT and MC numbers for EBX and WRT?

Accepted Answer

EBX is registered with the FMCSA under legal name Jackie H Rookard, DBA EBX, USDOT #595612, MC-288791 (Active Interstate For-Hire Common & Contract Property Carrier with 11 power units, 14 drivers, and $1,000,000 BIPD liability insurance on file at 441 W Hwy 3094, East Bernstadt, KY 40729). WRT is registered under USDOT #3442398, Docket MC-1127312 (Active Carrier with 4 power units and 4 drivers at 5375 US Hwy N 25, East Bernstadt, KY 40729).

Question 7

What commodities do EBX & WRT haul?

Accepted Answer

We haul general commercial freight, palletized dry goods, building materials (lumber, steel, block, trusses), coal, crushed limestone, sand, gravel, dry bulk, agricultural commodities (grain, livestock feed, hay bales), and commercial motor vehicles/towaway.

Question 8

How are wholesale landscaping rock quantities estimated?

Accepted Answer

Volume in cubic yards equals (Length in feet × Width in feet × Depth in inches) ÷ 324. Most crushed stone, #57 stone, and pea gravel weigh approximately 1.3 to 1.45 tons per cubic yard (~2,600–2,900 lbs/cu yd), meaning 1 ton covers roughly 85 to 100 sq ft at 2 inches deep. Washed river rock (1"–3") covers about 75 to 85 sq ft per ton at 2.5–3 inches deep, and large 2"–5" river rock covers 55 to 65 sq ft per ton.

Question 9

What should a customer prepare before bulk rock delivery?

Accepted Answer

Before a dump truck arrives, verify three site requirements: (1) At least 10 to 12 feet of gate and driveway width; (2) A firm, level surface capable of supporting a 22–25 ton dump load without sinking or tipping; and (3) At least 25 to 30 feet of overhead vertical clearance free of electrical lines, communication cables, and low tree branches where the bed raises.

Question 10

What is the minimum order for wholesale rock delivery?

Accepted Answer

Full dump truckloads typically carry 22 to 25 tons and provide the lowest delivered price per ton. Contact our East Bernstadt yard at (606) 231-2763 for local Laurel County single-axle or partial load availability and customer pickup options.

Question 11

How do I track my shipment or view invoices?

Accepted Answer

Registered shipping customers can sign into the online Customer Portal to view live load status, check-calls, bills of lading (BOL), proofs of delivery (POD), and invoices, or call dispatch directly at (606) 231-2763.

Question 12

What are your dispatch and yard hours?

Accepted Answer

Our East Bernstadt, KY dispatch and wholesale rock desk is open Mon–Fri 7:00 AM–6:00 PM ET · Sat 8:00 AM–12:00 PM ET. Reach us at (606) 231-2763 or contact@ebxwrt.com.

Freight, Brokerage & Wholesale Rock FAQs

Freight Quotes, FTL vs. LTL & Pricing

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Wholesale Landscaping Rock & Site Preparation

Tracking, Billing & Support

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